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Lusmysticjewels

205 South 4th Street, Mount Horeb, Wisconsin, 53572

Shipping Policy

I ship items out in 1-2 days after I received the order during Monday~Friday

Refund Policy

I gladly accept returns, exchanges, and cancellations

Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase

Cancellation / Return / Exchange Policy

Returns & exchanges

I gladly accept returns, exchanges, and cancellations

Contact me within: 5 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Conditions of return

  • Buyers are responsible for return shipping costs. If the item is not returned in its original condition or never reaches me, the buyer is responsible for any loss in value.